Last Updated: November 21, 2025
This Privacy Policy describes how Zolo LLC (“Zolosol,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from zolosol.com (the “Site”) or interact with our services.
1. Information We Collect
We collect various types of information from and about you, including:
a. Personal Information You Provide to Us: This includes information you directly provide when you:
- Create an account (e.g., name, email address, password).
- Place an order (e.g., name, billing address, shipping address, email address, phone number, payment information).
- Contact customer support (e.g., name, email address, inquiry details).
- Sign up for newsletters or marketing communications (e.g., email address).
- Participate in surveys or promotions.
b. Transaction Information: Details about your purchases and order history on Zolosol.
c. Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and your activity, including:
- Device Information: IP address, browser type, operating system, device type, screen resolution.
- Usage Information: Pages viewed, links clicked, time spent on pages, referral sources, search terms used, and other interactions with the Site.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site usage, remember your preferences, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Fulfill Orders: To process your purchases, confirm your order, arrange for shipping, and provide you with invoices and order confirmations.
- To Provide Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
- To Improve Our Services: To analyze website usage, understand customer preferences, troubleshoot problems, and improve the functionality and user experience of our Site.
- For Marketing and Promotions: To send you promotional offers, newsletters, and updates about new products, services, or events, where you have consented to receive such communications. You can opt-out of marketing communications at any time.
- For Personalization: To tailor your experience on our Site and recommend products that may be of interest to you.
- For Security and Fraud Prevention: To protect our Site and customers from fraudulent transactions, unauthorized access, and other illegal activities.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- For Business Operations: For internal record-keeping, data analysis, and other legitimate business purposes.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, FedEx), website hosting, data analysis, email delivery, customer support, and marketing assistance. These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
- Google Services:
- We share data with Google for advertising and analytics purposes, which helps us understand how users interact with our Site and to display relevant advertisements to you.
- This data may include information about your browsing activity, purchase history, and demographics.
- We comply with Google’s policies regarding data collection, usage, and sharing, including their requirements for ad personalization.
- Information shared with Google may be used by Google in accordance with their own privacy policies.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to protect the rights, property, or safety of Zolosol, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or other corporate change, your personal information may be transferred to the new entity. We will notify you of any such change in ownership or control of your personal information.
- With Your Consent: We may share your information with other third parties when you provide explicit consent to do so.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using Secure Socket Layer (SSL) technology for data transmission, encryption of sensitive information, and restricting access to personal data to authorized personnel. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., for legal compliance or order fulfillment).
- Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookies: You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may affect the functionality of our Site.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Store Name: Zolosol
- Website Address: zolosol.com
- Email: support@zolosol.com
- Phone: +1 601 844 0255
- Company: Zolo LLC
- Address: 501 Campbell Dr, Kilmichael, MS 39747, United States